Shocking service, I'm looking for a new medical aid.

<p>I became a member of Bonitas automatically when Liberty transfered my medical aid. I was happy to give them a chance, worst decision I could have made. There is no service period. I call with a query, make note of the reference number. I call again after no one deals with the query, quote the reference number, still no one comes back to me. I am paying nearly R7000 a month and no one from Bonitas is prepared to help me? This happens again and again. Eventually I send an email resigning from Bonitas. Still no response. Cant believe they are in business. Absolutely shocking!!</p>