SK
STEVEN K
1 reviews | Active since Oct 2012
22 May 2025, 10:32
SHOCKING SERVICE.
Good day about 6 weeks ago I decided to join Bonitas medical aid for the second time, and go onto Boncap. Firsty when I sent my application forms through nobody told me what email to send it to finally they were sent then I received another email that I had to sign sent it to the email provided to discover it was wrong again. I had to call and find out 6 weeks this is absolutely disgusting service as return client.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
22 May 2025, 10:41Hello Steven K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply22 May 2025, 10:41
Official
Hello Steven K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your ID number privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
SK
STEVEN K's updateReviewer Update
22 May 2025, 10:53My ID is ***
SK
STEVEN K's update22 May 2025, 10:53
Reviewer Update
My ID is ***
Bonitas Medical Fund's replyOfficial
22 May 2025, 10:55Hello Steven K
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 May 2025, 10:55
Official
Hello Steven K
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team