HL
Hilda L

1 reviews | Active since May 2011

02 Dec 2016, 12:21

Shocking Service

<p>The service at Bonitas Medical Aid is sadly lacking. I had to call four times to get an authorisation and it has still not been completed. It is impossible to get a Manager on the phone and they don't return calls.</p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Dec 2016, 08:28
Official

Hello hilda-luiz,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Best regards,

HL
Hilda L's update05 Dec 2016, 08:41
Reviewer Update

This is always the message I get with other queries and NOTHING HAPPENS