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sharon K

1 reviews | Active since Dec 2012

05 Feb 2015, 09:38

shocking discusting service

im very disgusted with the service i received from bonitas this morning.after calling bonitas 6 times this morning to query money that was tranfered to my account and which was supposed to be paid to lancet.i phoned the boncap dep and 4 different people kept cutting the line on me and this is very frustrating.the service i reveived was shocking to say the list.the guy i spoke to twice put the phone down on me and i phoned again and another lady did the samr thing.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Feb 2015, 10:38
Official
Hello sharonk02,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team

Best regards,