Shocking

Absolutely shocking. I paid my medical aid arrears when i was still at home during lock down with no income. I believed it was important to have a medical aid during this time. I was 2 months in arrears. I also paid extra for the following month just in case i fall short. After discussing this with numerous consultants which was extremely rude, they confirmed they automatically cancel the medical after 3 months of no payment received (once again, i was 2 months in arrears). They also refuse to refund me the extra i have paid only to advise me to re-sign with Bonitas and they will use the extra cash as down payment. I was informed i will lose all my benefits when i re-sign as well. I was shocked when they informed me of this. I will never, never, never, never advise anyone to sign with them.