Hellopeter
Share Your Experience
SM
Siyamdumisa M

1 reviews | Active since Apr 2019

06 May 2019, 11:41

**** medical aid and service

Yet again i get denied my chronic medication. Should i relapse on ky treatment its their fault. Everytime i should fight to get what i paid for. This is a **** medical aid

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 May 2019, 11:45
Official
Hello Siphawie,

Thank you for submitting a comment to us through Hello Peter. 

Kindly reply privately with the membership number in order for us to assist with your query. 

Please note that your personal information is not showing on the public view platform. 

Kind regards,                  

Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply10 May 2019, 13:29
Official
Hello Siphawie, 

As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.

We appreciate your patience while we are resolving this query for you.

Regards 

The Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply22 May 2019, 08:33
Official
Hello Siphawie, 

Thank you for submitting a comment to us through Hellopeter.

According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team