SHAMEFUL SERVICE FROM BONITAS

FIFTH review I am leaving because I still have not received any acceptable service from Bonitas. On the 28/12 I was told that my claim was submitted again with the correct codes and everything was fine. But it wasn't and keeps getting rejected. I want a manager to come back to me. I have asked over and over again which code is incorrect. I need it highlighted on the claim I submitted to you. They also keep processing it for R900, but I paid R792 because they gave me a discount. I need a manager to respond to this now. On an email address that I can respond to and send the claim directly to them so that they can highlight the incorrect code and tell me what it should be instead. It's really simple. Do not phone me. IF THIS IS NOT RESOLVED I WILL GO TO THE MEDICAL AID OMBUDSMAN NEXT!