1 reviews | Active since Jan 2017
Shame on you BONITAS
<p>I am verry dissapointed in Bonitas. We were looking to join a Medical Aid and chose Bonitas, but ever since November we struggled. Had to phone in every day to follow up as nobody contacted us and still couldnt get answers. Eventually every thing was in order and we were given premiums for 2017 that we were happy with but all off a sudden everybodys story changed and they had excuses everyday and then for no reason or warning our premium was bumped up by R1000 more than was advertised and we were told. I feel that this is poor clientservice and people working there is ***********</p>
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
And I am still waiting!!!!!!!
LIES LIES LIES
And I am still waiting!!!!!!!
LIES LIES LIES
I was told I will be contacted shortly and problem will be sorted out speedly -That was 5hours ago
I was told I will be contacted shortly and problem will be sorted out speedly -That was 5hours ago
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Lovie123,
Thank you for submitting a comment to us through Hello Peter.
According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team