MB
MAUREEN B
1 reviews | Active since Oct 2013
20 Nov 2020, 13:46
**** SERVICE NO WORTH ANY STARS
I logged a complaint via hello Peter due to non communication from Bonitas. Got "we are looking at it" reply - nothing. I then wrote to them got an answer with no clarification on the problem. Why can't they answer the questions asked.
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Replies (3)
Bonitas Medical Fund's replyOfficial
20 Nov 2020, 19:56Hello MAUREEN,
Thank you for submitting a comment to us through Hello Peter.
We are attending to your query and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
We are attending to your query and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's reply20 Nov 2020, 19:56
Official
Hello MAUREEN,
Thank you for submitting a comment to us through Hello Peter.
We are attending to your query and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
We are attending to your query and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
MB
MAUREEN B's updateReviewer Update
01 Dec 2020, 11:06STILL NO REPY
MB
MAUREEN B's update01 Dec 2020, 11:06
Reviewer Update
STILL NO REPY
Bonitas Medical Fund's replyOfficial
01 Dec 2020, 20:51Hello MAUREEN,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Chronic Medicine Management (CMM), we hereby confirm that your concern has been addressed and feedback will be provided accordingly.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Chronic Medicine Management (CMM), we hereby confirm that your concern has been addressed and feedback will be provided accordingly.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply01 Dec 2020, 20:51
Official
Hello MAUREEN,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Chronic Medicine Management (CMM), we hereby confirm that your concern has been addressed and feedback will be provided accordingly.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Chronic Medicine Management (CMM), we hereby confirm that your concern has been addressed and feedback will be provided accordingly.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team