1 reviews | Active since Oct 2016

27 Oct 2016, 22:02

Service in seconds

<p>Dear Bonitas, </p> <p> </p> <p>I don't like to name and shame companies, I feel in comparison with Discovery you delivered awesome service to me. </p> <p> </p> <p>Ive been with Discovery since 2005 and moving to a new fund can be stressful. All my life I only knew Discovery. I really took a leap joining you!</p> <p> </p> <p>Bonitas you surprised me with my Medical cover letter in minutes. Today when I arrive home after a long day at the office I found my Membership card delivered. </p> <p> </p> <p>Thank you for outstanding service, looking forward to a long lasting relationship. </p> <p> </p> <p>Rgds, </p> <p> </p> <p>Edward </p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Oct 2016, 09:49
Official

Hello edward-Strick

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply28 Oct 2016, 09:54
Official

Hello edward-Strick

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards

Bonitas Team