Service failure

Good afternoon Bonitas,

Am extremely not happy with you service. This claim of only R 780 is still outstanding. Getting contradicting explanations all the time. Looks like each call centre agent has a different script.

I merely asking you guys to settle my contact lance bill with specsaver with my saving. Shockingly 3 weeks down the line and iv been send from pillar to post. Unbelievable

If this isnt settle by end of this am cancelling my medical aid, if you gonna pull such stunt for such small invoife imagine when am hospitalised,

Regards Velile