1 reviews | Active since Mar 2015
Service failed Boncap plan
Bonitas Boncap plan has FAILED ONCE AGAIN for a service/PROCEDURE I need for my child for July`19, I pay so much every month (huge part of my salary) but when I need a service I get told it is not covered, there is always something and I am getting really angry, always a hidden agenda with them or a different story. Looks like every year they change things on your plan so you pay more but get less and get told basically to change your plan which you cannot afford. I chose this plan at the time `cause I can afford it and it covered a lot of thing especially when it comes to my kids, but now lost have changed and don`t cover for other things anymore neither and I get told sorry cannot assist you.
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,