GM
Grace M
1 reviews | Active since Oct 2021
12 Nov 2025, 07:57
**** Service
My complaint was not attended to. I complaint about poor service even today Bonitas complaint department did nothing about it. Bonitas is the worst when coming to giving feedback. They don't even care about their clients. If one is thinking of taking medical aid please stay away from Bonitas.
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Bonitas Medical Fund's replyOfficial
12 Nov 2025, 08:26Hello Grace M
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply12 Nov 2025, 08:26
Official
Hello Grace M
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team