DL
Dikeledi L
1 reviews | Active since Jul 2016
29 Mar 2023, 09:56
*********** Service Consultants
I am member of Bonitas medical aid fund, and I had misfortune of someone committed ***** on my medical aid. Upon realizing that I flagged it with the fund and it is been a painful experience to put it mildly to have to deal with *********** service consultants. I had called yet again on the 27 Mar to speak to someone senior i was told that I will receive a call on the 28th the latest. Today is the 29th no one has called me.
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Replies (1)Bonitas Medical Fund's replyOfficial
29 Mar 2023, 10:12Hello Dikeledi L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply29 Mar 2023, 10:12
Official
Hello Dikeledi L
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
