CR
Cornelia R
1 reviews | Active since Aug 2015
02 Jan 2026, 12:58
********** service by Boncap - Incompetence
Boncap - Don't waste your time. They will not do their job and triple your debit order, no walk ins anymore only phone call, and if you lucky that they don't keep cutting you off. Then delivering meds on paper (and paid) double to only receive 1 or none. They are the worst of the worst!
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
02 Jan 2026, 13:02 Hello Cornelia
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We have escalated your query to BonCap department for investigations.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We have escalated your query to BonCap department for investigations.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply02 Jan 2026, 13:02
Official
Hello Cornelia
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We have escalated your query to BonCap department for investigations.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We have escalated your query to BonCap department for investigations.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
05 Jan 2026, 14:42 Hello Cornelia Thank you for reaching out to us via hellopeter. Following communication from the BonCap department, we confirm that your concern has been addressed and the matter is now resolved. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply05 Jan 2026, 14:42
Official
Hello Cornelia Thank you for reaching out to us via hellopeter. Following communication from the BonCap department, we confirm that your concern has been addressed and the matter is now resolved. We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process. Kind regards,
Bonitas Team
Bonitas Team