SB
Sarah B

1 reviews | Active since Dec 2021

22 Mar 2024, 13:02

******* service

Your service has gone down big time.... ever since my partner has been diagnosed with cancer its a constant battle to get things processed your paid by your guys. Its PMB but apparently nothing is getting paid for. I have been emailing since the beginning of february and no one has even bothered to reply to my emails. I have even stated if you guys dont want me as a customer send me the cancellation forms. You guys dont care. flippen ******* service. You guys use to be the best but now you are a waste of time. I want answers as to why you are not paying. The amount R1729-50 30-01-24 and the R1180-90 13-2-24.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Mar 2024, 13:13
Official
Hello Sarah B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team