BS
Busisiwe S
1 reviews | Active since Feb 2014
14 May 2026, 13:36
Sensor approval
I just spoke to Andiswa call centre agent non informative agent very rude too I asked to speak to the manager he told me there is no manager on the floor can someone senior call me with the approval of my daughter's medication
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
14 May 2026, 14:55Hello Busisiwe Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply14 May 2026, 14:55
Official
Hello Busisiwe Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
BS
Busisiwe S's updateReviewer Update
14 May 2026, 15:04I can reached at ***
BS
Busisiwe S's update14 May 2026, 15:04
Reviewer Update
I can reached at ***
Bonitas Medical Fund's replyOfficial
15 May 2026, 10:35Hello Busisiwe Thank you for bringing this matter to our attention. As per our recent email communication, we will await your response with the required details. Once received, we will proceed with the investigation and provide you with feedback upon conclusion. We sincerely apologise for any inconvenience caused and appreciate your patience while we work to resolve this query. Kind regards,
Bonitas Team
Bonitas Team
Best regards,
Bonitas Medical Fund's reply15 May 2026, 10:35
Official
Hello Busisiwe Thank you for bringing this matter to our attention. As per our recent email communication, we will await your response with the required details. Once received, we will proceed with the investigation and provide you with feedback upon conclusion. We sincerely apologise for any inconvenience caused and appreciate your patience while we work to resolve this query. Kind regards,
Bonitas Team
Bonitas Team
Best regards,