PN
Paula N

1 reviews | Active since Mar 2018

03 Feb 2023, 10:45

******** OF NOTE. STAY AWAY FROM BONITAS!

Stay away from these ********, I inquired to join their medical aid and somehow they signed me up, I don't know where they got my banking details from but they have tried taking 6k from my account, actually the took it and I reversed it.

LEAVE ME ALONE YOU ******** AND YOUR USELESS MEDICAL AID.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Feb 2023, 11:08
Official
Hello Paula N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
Kind Regards

Bonitas 
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Feb 2023, 07:42
Official
Hello Paula N
 
Thank you for submitting a comment to us through Hellopeter.
 
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team
PN
Paula N's update25 Feb 2023, 17:37
Reviewer Update
Thank you so much. I will see monthend, I hope you don't try debiting.