Savings refund

The lack of customer service is appaulling ... Very quick to Dr your funds and when its their time to Cr you... Its loong stories and a million references All their emails start with we apologize for the inconvenience caused ..what exactly does that mean?, u apologize but keep doing the same thing over and over and over...how toxic are you ... I have terminated my relationship ,please give Ceaser what belongs to Ceaser pleaseeee