NM
Nomvula M
1 reviews | Active since Mar 2025
31 Mar 2025, 16:22
Savings Refund
I made several attempts to get my savings refund paid, contacted the call centre with no luck. Wrote to the Principal officer, no response. My enquiry was assigned to Sandra Phillips, she never responded to me. Last week I was told Urgent EFT was prepared and on Friday they told me they are verifying documents, for how many days?
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Replies (1)Bonitas Medical Fund's replyOfficial
31 Mar 2025, 16:29Hello Nomvula M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply31 Mar 2025, 16:29
Official
Hello Nomvula M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
