JV
Jody V
1 reviews | Active since May 2025
22 May 2025, 14:40
SAVINGS REFUND
Savings refund Nighmare, no response I was told to submit clear copy of ID Document , have to wait another week for Bonitas to process my payment I want my money waited for so long already. Pathetic Medical Aid after making use of this medical fund for 10 year I am considering to change to another scheme one that have my interest at heart and can communicate with its members.This is unacceptable
Ref Number 060525QXMK69
I WANT MY MONEY HAVE SUBMITTED ALL DOCUMENTATION ALREADY !!
Helpful (0)
Replies (7)0
Replies (7)
Bonitas Medical Fund's replyOfficial
22 May 2025, 15:00Hello Jody V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 May 2025, 15:00
Official
Hello Jody V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
JV
Jody V's updateReviewer Update
23 May 2025, 05:18 No response from Bonitas, Wow pathetic indeed I will never recommend Bonitas to anyone
I demand immediate attention to this matter. Process my savings refund and provide a clear payment timeline. I expect a swift resolution to this issue."
I demand immediate attention to this matter. Process my savings refund and provide a clear payment timeline. I expect a swift resolution to this issue."
JV
Jody V's update23 May 2025, 05:18
Reviewer Update
No response from Bonitas, Wow pathetic indeed I will never recommend Bonitas to anyone
I demand immediate attention to this matter. Process my savings refund and provide a clear payment timeline. I expect a swift resolution to this issue."
I demand immediate attention to this matter. Process my savings refund and provide a clear payment timeline. I expect a swift resolution to this issue."
JV
Jody V's updateReviewer Update
29 May 2025, 13:44After submitting clear ID Copy for refund processing still no response from Bonitas
JV
Jody V's update29 May 2025, 13:44
Reviewer Update
After submitting clear ID Copy for refund processing still no response from Bonitas
JV
Jody V's updateReviewer Update
03 Jun 2025, 18:30Still no communication from Bonitas
JV
Jody V's update03 Jun 2025, 18:30
Reviewer Update
Still no communication from Bonitas
JV
Jody V's updateReviewer Update
04 Jun 2025, 09:33Real Pathetic service still waiting on communication from Bonitas , Why should it be so difficult to fund back my very own money. No cmmunication, no one knows when my payments will be made Whats is going on Bonitas!
JV
Jody V's update04 Jun 2025, 09:33
Reviewer Update
Real Pathetic service still waiting on communication from Bonitas , Why should it be so difficult to fund back my very own money. No cmmunication, no one knows when my payments will be made Whats is going on Bonitas!
JV
Jody V's updateReviewer Update
11 Jun 2025, 18:31Still no communication or payment received to date
JV
Jody V's update11 Jun 2025, 18:31
Reviewer Update
Still no communication or payment received to date
JV
Jody V's updateReviewer Update
17 Jun 2025, 06:06Bonitas please respond I have been waiting long enough when will I receive my money
JV
Jody V's update17 Jun 2025, 06:06
Reviewer Update
Bonitas please respond I have been waiting long enough when will I receive my money