MA
Multinochoice A

1 reviews | Active since Aug 2015

03 Jan 2024, 16:41

Savings refund

Please process my savings refund, I abided by the 5 months clause but your now sending me from pillar to post yet you confirmed to have received my documents in August.

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Jan 2024, 19:04
Official
Hello Nontobeko Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jan 2024, 12:50
Official
 Hello Nontobeko

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jan 2024, 12:50
Official
 Hello Nontobeko

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jan 2024, 12:51
Official
Hello Nontobeko

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

 Bonitas Team