BN
Babalo N
1 reviews | Active since Apr 2023
12 Nov 2025, 11:58
Savings refund
I cancelled the medical aid in June and was told my refund would be paid in 5 months, now we in November which is 5 months and still nothing. I have sent them emails and no response to my enquiry about my refund. So unprofessional and inconsiderate.
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Bonitas Medical Fund's replyOfficial
12 Nov 2025, 12:17Hello Babalo N
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply12 Nov 2025, 12:17
Official
Hello Babalo N
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
We have escalated your query to finance department for investigations. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team