NS
Nonkululeko S
1 reviews | Active since Apr 2023
20 Mar 2025, 14:50
Savings Refund
I am really dissappointed with Bonitas, I have been asked to resend the same documents for over a month for my savings refund. I even took it upon myself to call them and every agent I spoke with confirms that they have received the requested documents and the documents will be forwarded to the savings department. I am tired of calling and having to follow up on this matter.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
20 Mar 2025, 15:24Hello Nonkululeko S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply20 Mar 2025, 15:24
Official
Hello Nonkululeko S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team