NM
Neo M
1 reviews | Active since Jan 2014
17 Jun 2025, 06:18
Savings payment escalation ignored
Please can you be serious with the savings payments. The payment was to be paid in May. Now we are 17 days in June. I called I was told the EFT is ready was process for approval on 2 June. No feedback afterwards. We have to wait 7-10days after payment process. Please pay up. Query Ref number: 100625QZHN4N
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Bonitas Medical Fund's replyOfficial
17 Jun 2025, 09:26Hello Neo
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to finance department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to finance department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply17 Jun 2025, 09:26
Official
Hello Neo
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to finance department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to finance department for further assistance. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas