NS
Nonhlanhla S

1 reviews | Active since Jun 2012

17 Feb 2017, 11:33

Savings Payment

<p>I am so frustrated by Bonitas . I terminated my membership last year September and I was told my savings will be paid to me after 4 months of termination. Seeing that nothing is said or any action taken, I then launched a claim on 27th of Jan and since then I didn't get a resopnse I made a call last week the 17th of Feb I spoke to Mundi *** he tells me it's in process I must check on Tuesday it will be paid. Today it's Friday I had to call again to find Mr. Govendor *** to tell me I need to fill in some forms and submit certain documents. Like really couldn't they be decent and let me know what I need to do when they received my query. Wow such a nice service, I don't regret my termination and it's not the first I get different stories from different consultants</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Feb 2017, 12:07
Official

Hello nhlake1,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team