JJ
JOSEPH JRLIEDEMAN.JRL

1 reviews | Active since Aug 2021

05 Aug 2021, 08:58

Satisfied Bonitas Medical Aid customer- reinstatement of medical aid account

I requested the reinstatement of my account following retirement. Consultant advised me correctly, sent necessary emails and instituted the medical aid within 2 days. I’m very pleased with the customer service as I have had uninterrupted access to medical aid benefits.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Aug 2021, 10:00
Official
Hello Joseph J,

Thank you for your encouraging message. 
 
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 

Kind Regards 

The Bonitas Team