dW
duncan W

1 reviews | Active since Jun 2013

22 Jan 2025, 08:15

*****'s

Don't get bonitas Medical aid they don't see sleep apnea as a chronic condition and won't pay for cpap machine out of chronic fund. Back to discovery next year. They want to pay for it out of savings.. Discovery have a special fund for prescribed medical devices pmd

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Jan 2025, 09:24
Official
Hello duncan

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply24 Jan 2025, 11:22
Official
Hello duncan

Thank you for submitting a comment to us through hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team