CB
Clive B

1 reviews | Active since Jul 2011

07 Jul 2015, 11:23

RUNNAROUND BY CALL CENTRE AGENTS!TERRIBLE CUSTOMER

I APP**** @ BONITAS ON 10/06/2015, WAS TOLD THAT I HAD TO WAIT 15 DAYS BUT IT IS ALMOST A MONTH AND STILL NOT COVERED, CALLED THE CALL CENTRE MANY TIMES, THEY KEEP GIVING ME THE RUNNAROUND!!! TERRIBLE CUSTOMER SERVICE, THOUGHT THEY WER THE BEST, I AM/WAS SO WRONG.SOME1 PLEASE CALL ME TO SORT OUT THE PROBLEM, DID WATEVER YOU ASKED, STILL NO JOY! GET IT TOGETHER BONITAS! PLEASE CALL ME TO RECTIFY PROBLEM, PAMELA BORRESEN, ***

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Jul 2015, 15:10
Official
Hello Cliveb,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team