MC
Martin C
1 reviews | Active since Aug 2017
14 Apr 2023, 08:03
Risking the Life and Health of Members
So I joined Bonitas on the first of march and what a pathetic company , I was diagnosed with MS in 2020 and ive been on injectables since then. I saw my neurologist on the 31st of March and send through the script and a letter advising the medical aid that the MS is stable and that we need to continue with the meds. Yesterday I received a letter stating that they are rejecting the script which is part of a PMB as per legislation. this is now having an impact on my health and I will take legal action against Bonitas
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Replies (4)
Bonitas Medical Fund's replyOfficial
14 Apr 2023, 08:41Hello Martin C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply14 Apr 2023, 08:41
Official
Hello Martin C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
MC
Martin C's updateReviewer Update
14 Apr 2023, 08:56Bonitas said they sent a form to the Doctor but no form was received so their is an element of dishonesty here as well
MC
Martin C's update14 Apr 2023, 08:56
Reviewer Update
Bonitas said they sent a form to the Doctor but no form was received so their is an element of dishonesty here as well
Bonitas Medical Fund's replyOfficial
14 Apr 2023, 11:42Hello Martin C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply14 Apr 2023, 11:42
Official
Hello Martin C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
MC
Martin C's updateReviewer Update
14 Apr 2023, 11:49LOL standard copy and paste response
MC
Martin C's update14 Apr 2023, 11:49
Reviewer Update
LOL standard copy and paste response