LO
Lucas O
1 reviews | Active since Jan 2014
25 Aug 2025, 10:59
Reverse treatment after leaving
Moved away from Bonitas and then after doing all the noticing etc Bonitas reversed a treatment for my daughter after we left the fund.
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
25 Aug 2025, 11:24Hello Lucas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply25 Aug 2025, 11:24
Official
Hello Lucas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
26 Aug 2025, 17:13Hello Lucas O Thank you for submitting a comment to us through hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. We apologise for any inconvenience caused to you. Regards Bonitas team
Bonitas Medical Fund's reply26 Aug 2025, 17:13
Official
Hello Lucas O Thank you for submitting a comment to us through hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. We apologise for any inconvenience caused to you. Regards Bonitas team
LO
Lucas O's updateReviewer Update
26 Aug 2025, 19:40Completely the wrong claim was responded to
LO
Lucas O's update26 Aug 2025, 19:40
Reviewer Update
Completely the wrong claim was responded to