1 reviews | Active since Jul 2019
Retrospective Specialist referral
I am a member of Bonitas and require a referral number from my GP to the urologist. The GP has to contact an inter voice response to obtain that referral number. The GP contacted that specific number *** in my present. On request the GP gave his Practice number and was told it is the wrong numner and the call was suddenly cut off. By phoning again the phone was not answered and so it went on. various e mail's was send by me and even attached the referral letter, no success the Doctor must phone the number ***. This is been going on for at least 10 days and my specialist appointment is just around the corner. I even went to the Facebook page of Bonitas and somebody will be contacting me. No hope and no call. Please help. Thank you Peter Gutschow
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team