VE
Victor E

1 reviews | Active since Oct 2014

03 Aug 2023, 00:31

Respond to correspondence

The worst medical fund with a frustrating telephone system Claim was rejected for no apparent reason - call centre staff absolutely clueless spoke to the so called manager Seraj who promised to investigate & call back - now unable to get hold of him (constantly in meetings & ignores messages & emails.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Aug 2023, 08:41
Official
Hello Victor
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas