Requesting refund on my overcharge penalties 4years

Good day Bonitas

Please have a look at the contribution and penalty fee. The member was not on medical aid for a duration of 3years and 3 months.

Please explain the penalty selection.

The maximum Late Joiner Penalty Fee that a medical scheme may apply to applicants is based on the number of years that an applicant has not been a member of a medical scheme after age 36.

The fee is calculated as a percentage of the monthly contribution as follows: 1-4 years 0.05 x contribution - without cover for 3years and 3months attached is the proof. 5-14 years 0.25 x contribution 15-24 years 0.50 x contribution - currently on the selection 25+ years 0.75 x contribution

The PHA administrator corrected the Jan and Feb 2025. Penalty before: R777 after: R77

Forward this to the medscheme admin. Requesting them to refund my overcharge amounts on penalties. from 2019 till 2024

I was in contact with them and was inform it needs to come from the new administration.