Request for COMPASSION-Bonitas

Hi Bonitas, may you kindly consider to review and exercise some compassion on your benefit booster policy.

I have been quite ill frequently this year and as a result have exhausted my medical funds.

I have done a number of consultations and 3 blood tests since the year has started, blood test no.1 done in Jan/ Feb , blood test no 2 in June and No.3 in July.

Bonitas has paid for 1, Partially paid for 2 as I found out on Tuesday the 16th that I have to pay the balance of R1100, this immediately triggered me to think that Blood tests no 3 won’t be paid as funds are not there , I called the lab to find out about the estimated amount of the recent test done on the 15th of July and the amount was estimated to be R4500.

I knew I will struggle with the amount and a friend recommended looking into the booster option benefit, I researched it and did my screening today the 18th…I then found out through enquiry with your agents that it kicks in for bills /claims/events after the activation date.

It is for that reason I humbly write this request and ask for compassion/review in this matter for possibly a motivation to be written and a consideration for the blood test 3 to be considered to be claimed against the booster benefit as the amount is quite high and having to pay for my ongoing health issues out of pocket has really put a strain. The last 2 tests are related to allergies.