1 reviews | Active since Jul 2014
Reporting of Network GP- Practice Number ***
I went to consult my closest GP on 19/02/2016 for a referral to a specialist, the doctor was very negative towards my medical aid scheme and assured me that im wasting my time because ive opted for a budget plan and that I should not get my hopes up high as they never pay for anything, the doctor made me feel so hopeless as I really need to consult a specialist, he was very rude and showed no sympathy towards my situation, he than requested that I should collect the letter as per his surprise the medical aid approved the authorisation. The doctor already submitted a claim for the consultation on 19/02/2016 an amount of R360, and than upon collection of the letter he requested I sign a receipt again for him to submit a claim AGAIN, when I questioned this the doctor got very angry and tore the referral letter up and practically told me to change my GP because he does not work for free and that I should not question him. I eventually left very shocked at his behaviour and when contacted my medical aid I was assured that the Doctor is not ALLOWED to charge twice for one request. I am so hurt by the manner in which the doctor handled the situation and treated me. I am so shocked!!!!
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Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
