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Victor E
1 reviews | Active since Oct 2014
15 Mar 2022, 07:37
Repeat Chronic Medicine supply failure
Bonitas claims to be the best Medical Aid but I beg to differ - I have had endless trouble when submitting a repeat prescription for Chronic medication.
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Replies (3)
Bonitas Medical Fund's replyOfficial
15 Mar 2022, 08:21Hello Victor E,
Thank you for sharing your experience with Bonitas on this public platform.
It means a lot to us, especially that you made the time to write about it! We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform.
It means a lot to us, especially that you made the time to write about it! We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply15 Mar 2022, 08:21
Official
Hello Victor E,
Thank you for sharing your experience with Bonitas on this public platform.
It means a lot to us, especially that you made the time to write about it! We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform.
It means a lot to us, especially that you made the time to write about it! We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
VE
Victor E's updateReviewer Update
15 Mar 2022, 08:38How do you want to make a difference; by posting a comment on social media?
VE
Victor E's update15 Mar 2022, 08:38
Reviewer Update
How do you want to make a difference; by posting a comment on social media?
Bonitas Medical Fund's replyOfficial
15 Mar 2022, 11:04Hello Victor E,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
We are sorry for the previous message posted. Kind Regards ,
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
We are sorry for the previous message posted. Kind Regards ,
Bonitas Team
Bonitas Medical Fund's reply15 Mar 2022, 11:04
Official
Hello Victor E,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
We are sorry for the previous message posted. Kind Regards ,
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
We are sorry for the previous message posted. Kind Regards ,
Bonitas Team