1 reviews | Active since Oct 2019
Rejection of claim
maternity benefits that is not actived by fund bonita medical aid On the 22 I call to activate maternity benefits they say it’s active on the 28 I went to Melomend to se my gynaecology and I call again they no it’s fine .mu doctor do everything and refer me to pathcare for blood test as part of pregnancy then I took all blood .On the 5 I receive invoices payment was rejected later on I go to bonita and I chat with a agent he/she tell something different instead she ask me to change plan fine I fill the form and send it that matter is also not resolve on the 17 pathcare send invoice payment rejected I want to understand what I am paying for and wha is maternity benefits of my claim will be rejected and ur agent lies . Only yesterday an agant say no maternity benefits was link to you and she give me email to send I owe my doctor r2000 and pathcare r2000 while I have medical aid since 2015 am very frustrated as u can see I didn’t sleep coz this is stressing me while am pregnant you want me to go and Que at the clinic while I have a active plan this need to be resolved immediately bcoz 8 September I have appointment again with my gynaecology . If I fail to go because of bonita fail to settle the amount and it happens for me to loose my baby I will deal with bonita believe me . During office time plz don’t call me Send emai ***
Waiting for bonita no one is calling or giving feedback on my case and my next appointment is on the 8 with my gynaecologist I don’t now why to do anymore.
Waiting for bonita no one is calling or giving feedback on my case and my next appointment is on the 8 with my gynaecologist I don’t now why to do anymore.
Thank you for bringing this to our attention.
Your matter has been escalated, and a consultant will contact you to obtain further details and assist.
Kind regards,
Bonitas Team
Thank you for bringing this to our attention.
Your matter has been escalated, and a consultant will contact you to obtain further details and assist.
Kind regards,
Bonitas Team
