EP
Este P
1 reviews | Active since Dec 2019
03 Dec 2024, 07:10
Regret Bonitas or not for next 365 days
Morning I only submitted my forms for 1 January but already have struggles.On this platform a very knowledgeable lady assisted on 28/11 and set me at peace and on.last day of open window 29/11 I submitted my documents.Most of the drs in my area not on network and the 2 that I've used one dr F.N Schutte not even at SunwardPark hospital anymore.Why did I do this to myself.R700 more per.month with more challenges.I regret already my well overthinked and studie on this fund. 365 to regret.
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Replies (2)
Bonitas Medical Fund's replyOfficial
03 Dec 2024, 09:10Hello Este P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Dec 2024, 09:10
Official
Hello Este P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
05 Dec 2024, 10:24Hello Este P
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team
Bonitas Medical Fund's reply05 Dec 2024, 10:24
Official
Hello Este P
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas team