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Nozipho N
1 reviews | Active since Aug 2023
08 Aug 2023, 15:03
Refusing to pay claim
Bonitas refusing to pay my claim. I was told that I can request my rejected dentist account to be paid from savings however till date the claim has not been paid and the money has been taken off my savings. I have been sent from pillar to post. The dentist is refusing to help me till payment is made. Claim from April till not paid. Please pay the dentist urgently
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
08 Aug 2023, 15:10Hello Nozipho N,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team.
Bonitas Medical Fund's reply08 Aug 2023, 15:10
Official
Hello Nozipho N,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team.
Bonitas Medical Fund's replyOfficial
14 Aug 2023, 12:19Hello Nozipho N,
Thank you for submitting a comment to us through Hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team.
Thank you for submitting a comment to us through Hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team.
Bonitas Medical Fund's reply14 Aug 2023, 12:19
Official
Hello Nozipho N,
Thank you for submitting a comment to us through Hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team.
Thank you for submitting a comment to us through Hello Peter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards,
Bonitas Team.