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Esmarie D
1 reviews | Active since Dec 2018
11 Jul 2023, 15:32
Refusing to approve 5 year old dental request in theatre
Absolutely Apalling Service. My 5 year old daughter is on your medical aid. We had to choose medical aids and your rep was pushing Bonitas. Telling us how AMAZING they are. You REFUSE my daughter who needs critical dental care to be helped in theatre!! Deapite the Dentist refusing to help her in the chair due to her age and severity of work needed. I find this APPALLING!!!!!!! YOU CAN CONTACT ME
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Bonitas Medical Fund's replyOfficial
11 Jul 2023, 17:31Hello Esmarie D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply11 Jul 2023, 17:31
Official
Hello Esmarie D
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team