Refusal to pay a claim

Item: Bonitas Medical Fund
Rating: 1
Author: godfreyshibyeni G

I have been battling to get a claim processed. Every time a feedback comes with jargon i don't understand. I consulted and paid cash and Bonitas does not want to pay me back the money, even though i have medical aid.

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Replies (1)

Bonitas Medical Fund's replyOfficial

08 Aug 2021, 10:39

Hello Godfrey S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply08 Aug 2021, 10:39

Official