SW
Sh W

1 reviews | Active since Apr 2019

31 May 2023, 06:09

Refusal of claim

Very disappointed I put though a claim and still no response

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 May 2023, 08:53
Official
Hello Shevone W

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We are investigating this matter.
  
We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Jun 2023, 14:41
Official
Hello Shevone W
 
Thank you for submitting a comment to us through Hellopeter.
 
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team