LC
Ledingwana C
1 reviews | Active since Sept 2013
16 Nov 2015, 09:41
Refunds paid into wrong account
A refund of R397.15 that was meant for me was paid into a wrong account number even though i submitted my new banking details and i was told there is nothing the Medical Aid can do and the service of some of the call center agents is terrible
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Bonitas Medical Fund's replyOfficial
17 Nov 2015, 08:36Hello lchidi,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply17 Nov 2015, 08:36
Official
Hello lchidi,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team