BT
Bongiwe T
1 reviews | Active since Jun 2020
29 Oct 2020, 15:05
Refunds
How long does it take for Bonitas to pay back the money from savings account after cancellation of the membership
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
30 Oct 2020, 07:59Hello Bongiwe T,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply30 Oct 2020, 07:59
Official
Hello Bongiwe T,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
02 Nov 2020, 12:17Hello Bongiwe T,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply02 Nov 2020, 12:17
Official
Hello Bongiwe T,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
02 Nov 2020, 19:58Hello Bongiwe T, Your feedback made our day!
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to rate it! We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Regards, Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to rate it! We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Regards, Bonitas Team
Bonitas Medical Fund's reply02 Nov 2020, 19:58
Official
Hello Bongiwe T, Your feedback made our day!
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to rate it! We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Regards, Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to rate it! We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Regards, Bonitas Team