1 reviews | Active since Oct 2010
Refund that wont happen
I have submitted what Bonitas said were required docs for a refund and I am still waiting.Today when I phonedI spoke to Gugu who said she was going to resubmit an invoice.Before Gugu on the 10th I spoke to Adelaide.Before Adeilade on the 06th it was Nomonde.Just how long should I wait to be assisted? Anaother thing that frustrates me more is that everytime when I call they tell me that they are escalating to their supervisors
Hello Zackino,
Thank you for submitting a comment to us through Hello Peter.
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Kind regards,
Bonitas Team
Hello Zackino,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello Zackino,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Zackino,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Zackino,
Thank you for submitting a comment to us through Hellopeter.
We tried to contact you and you could not be reached.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Zackino,
Thank you for submitting a comment to us through Hellopeter.
We tried to contact you and you could not be reached.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team