TM
Tefo M
1 reviews | Active since Jun 2021
09 Oct 2024, 08:44
REFUND TAKING FOREVER
30 days 3 days and counting, still no refund for PPN Optometry. Zero communication, we have to do self help for ambiguous retorts. Really uncalled for. Spec Savers, PPN and Bonitas, I am not happy with you guys.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
09 Oct 2024, 08:59Hello Ursula M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Bonitas Medical Fund's reply09 Oct 2024, 08:59
Official
Hello Ursula M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
TM
Tefo M's updateReviewer Update
09 Oct 2024, 09:05Will appreciate it.
TM
Tefo M's update09 Oct 2024, 09:05
Reviewer Update
Will appreciate it.
Bonitas Medical Fund's replyOfficial
09 Oct 2024, 11:42Hello Ursula M
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Bonitas Medical Fund's reply09 Oct 2024, 11:42
Official
Hello Ursula M
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team