TL
Thato L

1 reviews | Active since Sept 2023

23 Oct 2025, 11:32

Refund me my money

Please refund my money I am tired of talking to you guys I have sent you countless emails and I even lost count on how many times I have called you, 3 working days have passed but still nothing from you after I have been with you for more than 25 years and you give me bad service. This is my ***

0
Replies (5)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Oct 2025, 12:24
Official
Hello Thato L

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
 
TL
Thato L's update23 Oct 2025, 13:05
Reviewer Update
Please investigate this matter, please note that my mother was the one writing this review using my account as she doesn’t have one. She is a pensioner
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Oct 2025, 13:11
Official
Hello Thato L

Thank you for bringing this matter to our attention. 

We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Oct 2025, 15:07
Official
Hello Thato L

Thank you for bringing this matter to our attention. 

We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
TL
Thato L's update23 Oct 2025, 18:04
Reviewer Update
I’m hoping to get feedback tomorrow as I have been talking to them since they took my money and that was on the 1st of Oct 2025 then on the 2nd of Oct I send them my bank statement with the proof at credit control today it’s the 23rd of Oct are they still investigating the matter?? I am penniless as we speak because of this, please remove my data on your system