KM
Kumesan M
1 reviews | Active since Aug 2026
15 Sept 2026, 11:33
REFUND DUE TO ME MEMBER NUMBER IS *** k moodley
Since I've rep**** via hello Peter I have received a reply on Tuesday regarding the refund.according to the team leader she said its with the finance department and should take 14 to 21 working day but when I called the call centre 2 months ago he said it will be processed between 7 and 14 working days.i will await payment and send your feedback
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Bonitas Medical Fund's replyOfficial
21 Sept 2026, 20:31Good day Kumesan M,
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Bonitas Medical Fund's reply21 Sept 2026, 20:31
Official
Good day Kumesan M,
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team
Hope you are well.
We would like to sincerely apologise for the delay in getting your query resolved and the frustration you have faced with our departments. Kindly note we have escalated your case to the relevant department to investigate, we will revert with feedback and get in contact with you.
We appreciate your patience while we resolve your query.
Kind regards,
Bonitas Medical Aid Team