G
Griffen

1 reviews | Active since Aug 2022

07 Sept 2024, 08:33

Refund. Bonitas

Bad customer service. It's been a month on waiting for my refund. Paid the Doctor cash emailed the claim forms, and whenever I call them they put me on hold until my airtime's done!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Sept 2024, 21:04
Official
Hello Griffen Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  Bonitas Team